Terms & Conditions | Video fantazia

Terms & Conditions

CUSTOMISED ADS

The Purpose of this document is to establish a contract between Video Fantazia and the Client for the creation of video ads, spokespersons videos and website presenters.

Video Fantazia will provide its video production services to Client, for the creation of short promotional video ads, spokespersons videos and website presenters.

Video Fantazia will film, edit and render videos for download on the Internet.

Video Fantazia will provide the necessary HTML code for the Website Presenters to play over top of the Client’s website.

Video Fantazia will provide technical support for the installation and deployment of Website Presenters and Chat Agents.

All project specifics for each video will be outlined on Video Fantazias’ Website Presenter, Chat Agent and Spokesperson Video Forms provided. Any additional project specifics, including custom website coding or multimedia development work will be outlined on Video Fantazias’ Order form provided. Some custom work will incur additional costs.

The Completed final project will be licensed solely to the Client, with a copy retained by Video Fantazia for archive and/or demonstration purposes.

Client will hold the exclusive license to the video which will not expire. License is for ONE domain specified to Video Fantazia at the time of the production of the video. Licenses for use on multiple domains must be approved by Video Fantazia prior to production and may include additional fees.

To ensure an excellent final product, the Client agrees that only scripts entered into the order form will be considered the final script. Any previous or future script(s) sent by email or other manner will be considered rough drafts. Updates to the script must be communicated to Video Fantazia and agreed. Any changes made by the Client to the script or project after the submission of an updated script will incur additional fees.

Video Fantazia shall exercise sole discretion in the hiring and firing of crew and other production staff. Video Fantazia will ensure the best possible standard of production within the specified budget.

Video Fantazia warrants that the production shall cost no more than the grand total price agreed with agreed. Client reserves the right to increase, not decrease the agreed budget at any time upon approval of requirements agreed on the specific order form.

Video Fantazia will provide a finished version of the Project to the Client within a reasonable time frame.

A 50% payment must be made by the Client for the project upon completion of the order form. Balance of the remaining 50% must be paid upon completion and acceptance of order. No Refunds are available for cancellations after payment has been made. Video Fantazia will allow a credit for up to 12 months from the time of original purchase.

The Client agrees to pay the monthly subscription fee for Website Presenter. The Client can cancel the subscription service by informing Video Fantazia.

Video Fantazia assures the Client that there will be no penalty fee for cancellation of Website Presenter and Chat Agent service.

Client agrees that wardrobe choices are limited to what the actor has available in their personal wardrobe. Specific requests for wardrobe outside of actors’ wardrobe selection will incur an additional fee.

Video Fantazia actors will perform the scripts as provided. Pronunciations of industry terms or other potentially difficult words must be provided in the order form if client expects them to be correct. Client agrees not to assume we have knowledge of any terms or acronyms in their industry. Acronyms MUST have instructions of how to say them. Failure to provide specific pronunciations releases Video Fantazia from being at fault in the final delivery. A re-shoot fee will apply. Any additional needs or directions must be given in the “Additional comments and request” text field. Any direction for pointing, gesturing, tone, inflection or attitude must be provided in the order form if client expects or requires it. If this is left out, we will assume no specifics are required. Because tone and inflection are part of the art of acting and there are many ways to deliver a performance, the actor’s delivery of the words provided on the script will be considered a completed project.

Video Fantazia Order Forms will be considered the final decision. All previous communications and requests via email will be disregarded if not agreed by both parties. There are no other agreements relative to this Project between either of the parties hereto either verbally or in writing and this document. All the Order Forms on Video Fantazia website constitutes the entirety of the contract for each service provided in our Customised Ads section.

A “Re-shoot Fee” of $450 per video (longer videos may be more) will be charged for any re-shoot done because of inaccurate, missing, or unclear information in script provided by the Client.

The Client is solely responsible for the content of the script(s). Any claims or statements made in the said script(s) are the responsibility of the Client. Video Fantazia reserves the right to refuse scripts for any content it deems inappropriate or unacceptable. Video Fantazia reserves the right to request documentation backing up any claims made.

Video Fantazia will not create video ads that involve pornography, child abuse, smoking, discrimination, animal cruelty or any other ideologies we deem inappropriate.

I have read, understand and agree with every provision of this contract by selecting the “I agree to the Terms and Conditions” radio button. I hereby confirm that I accept and agree to abide by the terms of the contract and that I am competent and legally qualified to enter into such a contract.

​READYMADE ADS

The Purpose of this document is to establish a contract between Video Fantazia and the Client for the creation of Logo Animations, Video Ads and Spokespersons Templates.

You become a ‘Client’ as soon as you order and pay for one of our products.

Video Fantazia will provide its video production services to Client, for the creation Logo Animations, Video Ads and Spokespersons Templates.

Client agrees to provide Video Fantazia with – High Resolution transparent PNG Logo file and at least 2045 pixels wide Pictures in JPG or PNG format as stated on the Order Forms.

Video Fantazia will create and videos with the submitted media files ‘as is’ and will not be responsible for the outcome of poor quality media files submitted by the Client.

Client will take full responsibility for any poor quality media submitted and subsequent poor quality of the media in the final output video created by Video Fantazia.

Video Fantazia will create and render videos for download on the Internet.

Video Fantazia will endeavour to create a high quality video with the multimedia files supplied by the Client.

The Client is solely responsible for the content of the script(s). Any claims or statements made in the said script(s) are the responsibility of the Client. Video Fantazia reserves the right to refuse scripts for any content it deems inappropriate or unacceptable. Video Fantazia reserves the right to request documentation backing up any claims made.

REFUND POLICY

All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued.

In some cases at the “Sole Discretion” of the Company, this “Policy” may apply to you:

All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. You may contact us within 30 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value. If you choose to exchange your purchase for an item of lesser value, there will be no refund for the difference in price.

NO REFUNDS

This Includes, but not Limited to: Digital Products and Downloadable Products.

This Includes, but not Limited to: Services, Consulting, Video Editing/Marketing, Contracted Work, or Services that requires “Time” or “Work.”

Weekly or Monthly Memberships:

No Refunds for the Payments you have already paid.

You can Cancel at Anytime and no more future payments will be taken.

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